What does it take to move AI beyond pilots and create real value for customers? Panelists examine the benefits and deployment risks alongside data sovereignty, ethics, and the hidden costs of putting AI into practice.
Moderator
Amanda Holtstrom
Principal
Millicent March
Bringing exceptional energy and deep industry insight to the conversation, Amanda Holtstrom is a technology product leader, consultant, and author known for her collaborative approach and sharp focus on operational reality. As a moderator, she cuts through the hype to ask the tough, necessary questions about AI implementation, risk, and structural costs.
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Bringing exceptional energy and deep industry insight to the conversation, Amanda Holtstrom is a technology product leader, consultant, and author known for her collaborative approach and sharp focus on operational reality.
As a moderator, she cuts through the hype to ask the tough, necessary questions about AI implementation, risk, and structural costs. Amanda has a remarkable ability to foster engaging, inclusive dialogue, ensuring that every panelist’s unique perspective is heard and that the discussion remains grounded, actionable, and deeply relevant for technology leaders navigating the complexities of modern software development.
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Facilitator
Carmelina Calarco
Principal
Avvio Consulting
Carmelina Calarco is an accomplished professional with more than two decades of experience in strategic leadership, organizational change, and executive engagement. Known for her poise, executive polish, and strategic clarity, she brings structure and focus to complex, multi-faceted conversations.
Read bioClose bio — Carmelina Calarco
Carmelina Calarco is an accomplished professional with more than two decades of experience in strategic leadership, organizational change, and executive engagement. Known for her poise, executive polish, and strategic clarity, she brings structure and focus to complex, multi-faceted conversations. As Principal of Avvio Consulting, Carmelina works with organizations to navigate transformation and successfully adopt new technologies, with a growing focus on generative AI.
Carmelina helps leaders and professionals explore how AI can be applied in practical, meaningful ways to improve how work gets done, while addressing the organizational and human factors required for successful adoption. Her adept facilitation combines this practical perspective with an ability to guide thoughtful dialogue, surface diverse viewpoints, and keep conversations focused on meaningful insights and actionable takeaways - bridging emerging possibilities with practical enterprise application.
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Panelist
Tracy Jenkin
Associate Professor
Queen’s University | Vector Institute for AI
Dr. Tracy Jenkin is an Associate Professor at Smith School of Business and a Faculty Affiliate at the Vector Institute for Artificial Intelligence. Tracy brings a deeply analytical, research-backed perspective to the reality of moving past the AI pilot phase.
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Dr. Tracy Jenkin is an Associate Professor at Smith School of Business and a Faculty Affiliate at the Vector Institute for Artificial Intelligence. Tracy brings a deeply analytical, research-backed perspective to the reality of moving past the AI pilot phase. Her work zeroes in on human-AI collaboration, behavioural biases in large language models, and the mechanics of trustworthy decision-making.
Tracy bridges the gap between technical development and organizational strategy, offering critical insights into how leadership teams can effectively manage model risk, evaluate true return on investment, and establish the behavioural guardrails required when stakes are high.
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Panelist
Martin Soukup
Chief Technology Officer
Solink Corporation
Martin Soukup is the CTO of Solink and a serial builder of teams, products, and companies across the globe, mainly in AI, Cybersecurity, and IoT. Martin brings a pragmatic, engineering-first lens to scaling artificial intelligence from proof-of-concept to massive production scale.
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Martin Soukup is the CTO of Solink and a serial builder of teams, products, and companies across the globe, mainly in AI, Cybersecurity, and IoT.
Martin brings a pragmatic, engineering-first lens to scaling artificial intelligence from proof-of-concept to massive production scale. He offers sharp insights into establishing high-velocity yet secure architectures, balancing strict data governance across global deployments, and measuring true, bottom-line return on investment when intelligent systems drive core software products and physical-space solutions.
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Panelist
Chris Brown
Chief Technology Officer
LogiSense
Chris Brown is the CTO of LogiSense, where he leads technology strategy and engineering with a focus on innovation, scalability, and operational excellence in enterprise SaaS and billing technology. Chris brings a product-focused, execution-driven perspective to operationalizing AI within enterprise software.
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Chris Brown is the CTO of LogiSense, where he leads technology strategy and engineering with a focus on innovation, scalability, and operational excellence in enterprise SaaS and billing technology.
Chris brings a product-focused, execution-driven perspective to operationalizing AI within enterprise software. As an early adopter of AWS’ AI-Driven Development Lifecycle, he brings a practical lens to what it takes to move AI beyond experimentation and into production-grade SaaS development. His experience spans integrating AI throughout the development lifecycle while navigating the security, data sovereignty, governance, and human oversight realities of enterprise adoption. Above all, Chris focuses on ensuring AI delivers measurable customer and business value rather than becoming an expensive technical experiment.
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Panelist
Neilda Gagné
Co-Founder & Chief Ecosystem Officer
AGI Ventures Canada
Neilda Pacquing Gagné began her career in UX in San Francisco before relocating to Ottawa. A startup founder and Ottawa Business Journal and Ottawa Board of Trade Forty Under 40 recipient, she holds a master’s degree in Integrated Design, Business, and Technology from the University of Southern California.
Read bioClose bio — Neilda Gagné
Neilda Pacquing Gagné began her career in UX in San Francisco before relocating to Ottawa. A startup founder and Ottawa Business Journal and Ottawa Board of Trade Forty Under 40 recipient, she holds a master’s degree in Integrated Design, Business, and Technology from the University of Southern California.
Through AGI Ventures Canada, she helps build a community of AI Champions across Canada, which includes people who apply AI to everyday work, help colleagues adopt useful practices, and track the results. Her work focuses on the practical challenges of AI adoption, from identifying useful applications to testing workflows and helping teams build the confidence to use them. She brings a UX perspective to how AI can solve real problems for the people using it.
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